What immediate step should be taken for a passenger experiencing severe pain after a fall?

For a passenger experiencing severe pain after a fall, the best immediate step is to reassure them and monitor for other symptoms. This approach prioritizes the passenger's emotional well-being, helping to alleviate anxiety that may accompany their injury. Providing reassurance can also encourage the passenger to remain calm, which is essential for assessing their condition accurately.

Monitoring for other symptoms, such as difficulty breathing, signs of shock, or worsening pain, is also crucial in determining the severity of the injury. This step allows for a better understanding of the situation and aids in deciding further actions, such as whether additional medical assistance is needed.

While it may seem logical to move the passenger for comfort or to inform the pilot, doing so could worsen their condition or lead to complications, especially if they have sustained serious injuries. Keeping the passenger stable and reassured is the best immediate response.